Last updated: September 16, 2026
This Privacy Policy explains how Solotravel (“we”, “us”) collects and uses personal information when you visit solotravel.am, contact us or book a tour.
Who we are
Solotravel, Moskovyan 3, Yerevan 0092, Armenia. Email: info@solotravel.am. Phone: +374 41 01 02 30.
What information we collect
- Booking information: your name, email address, phone number, travel dates, number of guests and any details you add to your booking.
- Messages: the information you send us through the contact form, email or messaging apps.
- Account information: if you create an account, your login details and booking history.
- Technical data: your IP address, browser type and pages visited, collected through server logs and, where enabled, analytics tools.
How we use your information
- To confirm and deliver your booking and contact you about your trip.
- To answer your questions and requests.
- To keep the website secure and improve how it works.
- To meet legal and accounting obligations.
We do not sell your personal information. We only share it with partners who help us deliver your trip (for example, drivers, guides or guesthouses) and only to the extent needed.
Cookies
The website uses cookies that are necessary for it to work, such as keeping you logged in, remembering your language and processing bookings. If we use analytics services such as Google Analytics, they may set additional cookies to help us understand how visitors use the site. You can block or delete cookies in your browser settings.
Embedded content and third parties
Pages may include content from other websites, such as maps or videos. These websites may collect data about you as if you had visited them directly. Some photos on this site come from Wikimedia Commons and are credited in their captions.
How long we keep your data
We keep booking records for as long as needed to provide our services and meet legal requirements. Messages that do not lead to a booking are deleted when they are no longer needed.
Your rights
You can ask us to access, correct or delete the personal information we hold about you, or to stop using it for certain purposes. To make a request, email info@solotravel.am. If you are in the European Union or the United Kingdom, you also have the right to complain to your local data protection authority.
Security
The website uses an encrypted HTTPS connection, and we take reasonable measures to protect your information. No online service can be completely secure, however.
Changes to this policy
We may update this policy from time to time. The latest version will always be published on this page.